Privacy Policy.

At MAGTASTIC INC. ("we," "our," or "us"), we prioritize the security and privacy of the data we handle. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our enterprise software development services.

1. Information We Collect

We ask for and collect the following personal information about you when you use our services. This information is necessary for the adequate performance of the contract between you and us.

• Account Information: When you sign up for an architecture review or client portal, we require certain information such as your first name, last name, and email address.
• Infrastructure Data: In order to build custom software, we may need access to API keys, database credentials, and legacy SaaS accounts (e.g., Airtable, HubSpot). This data is strictly vaulted.
• Payment Information: We collect payment information (like bank account or credit card details) to process retainer payments via Stripe.

2. How We Use the Information

We use, store, and process information, including personal information, about you to provide, understand, improve, and develop our software services, create and maintain a trusted and safer environment, and comply with our legal obligations.

• To enable you to access and use our proprietary dashboards.
• To operate, protect, improve, and optimize our deployed instances.
• To send you service or support messages, updates, and security alerts.

3. Security Standards (SOC2 Context)

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information include firewalls, data encryption at rest (AES-256), and information access controls.

4. Data Retention

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you request termination of your custom software contract, we will scrub all related proprietary databases within 30 days of contract conclusion.

5. Contact Us

If you have any questions or complaints about this Privacy Policy or our information handling practices, you may email us at: sysops@magtasticsolutions.com.